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Cancellation policy

Cancellation policy


You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

Special sizes and custom-made products are excluded from return!

Shipping for the return of our coffee tables (VESINA, VESINA X, DEVANA, DEVANA X) is borne by the buyer.

In order to exercise your right of withdrawal, you must inform us (Metallbude SK GmbH, Grünstraße 38, 32756 Detmold, Germany, info@metallbude.de, phone: +49(0)52315004949) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. You can also fill in and submit the model withdrawal form or another clear declaration electronically on our website. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to Metallbude SK GmbH (Grünstraße 38, 32756 Detmold, Germany) without undue delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. You shall bear the direct costs of returning the goods. For goods that cannot be returned normally by post due to their nature, these costs amount to 90€ EUR. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

- To Metallbude SK GmbH, Grünstraße 38, 32756 Detmold, Germany, info@metallbude.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s) (only for paper communication)

- Date

(*) Delete as applicable.

Deviating return costs regulation for Germany
We bear the direct costs of returning the goods if the return takes place within Germany.